14 Fast Food and Restaurant Employees Confess the One Item You Should Never Order

14 Fast Food and Restaurant Employees Confess the One Item You Should Never Order

(originally written by Charisma Madarang) The following question was posed on Reddit: “Fast food workers of Reddit, what should we NOT order at your restaurant? Why not?” While it’s important to know that none of these claims have been verified, we do recommend bookmarking this thread. Just in case.

1. Anything McCafé at McDonald’s

“I work for Mcdonald’s and make sure everyone that matters to me never orders anything that comes out of the ‘McCafe’ machine as these are routinely neglected, in practically all the McDonalds. Not only are staff not properly trained in its cleaning and maintenance, at almost every McDonalds I’ve had experience with, the managers in charge of training them don’t know fuck all either…All McCafe beverages run through a horrifically dirty machine – we’re talking 5+ inches of uncleaned, liquid bullshit making up its inside parts” – Envirometh

2. Do. Not. Order. Hot Dogs. At. Baseball. Games. Period.

“I used to work in a baseball park concession stand. The short answer is not to order anything, but if you absolutely have to buy something, don’t buy the hotdogs. Do not. Buy. The Hot Dogs. They made it out of the package okay, and might even have been edible after we finished grilling them – and then they went into the water. We kept three pans of water at the back of the grill that held the hot dogs. Any hot dogs left at the end of the day went back into the fridge, and came out again the next day. Me and the other cook put our feet down on throwing out the water and old hotdogs after two full days, but the management didn’t want to let us.” – FreakyCheeseMan

3. On steak and beans at Taco Bell

“I worked at taco bell a little bit ago and I warn everyone to stay away from both the beans, and the steak. The beans start out looking like cat food, and the directions are, ‘Add water and stir until you can’t see white anymore.’ The steak was just the worst on dish duty. If it would sit too long it would become like hair gel. It was the worst.” – Beefcake21

4. On Wendy’s chili

“I used to work at Wendy’s. The meat used in the chili, yeah that comes from the meat on the grill top that expires and dries up that’s put in to a warming drawer until you have enough for a batch of chili, which we first freeze and then thaw the next day. Also if the chili sitting in the warmer doesn’t sell fast enough we just added hot water to it to mix it up.” – PhilKesselsCookies

5. For the love of God, don’t order anything off the Starbucks “Secret Menu”

“Former starbucks worker here. Please don’t order anything off the ‘Secret Menu’. It doesn’t exist. If you want a snickerdoodle, nuttella, or captain crunch frappuchino (or whatever other overly sugery thing someone has since come out with), know the base drink and the modifications, and order that. If you just say the name, it’s up to the barista to come up with what’s in the drink, and it may not be what the last barista you ordered from put in there.” – Stac52

6. On movie theatre popcorn

“I worked at a theater, don’t get popcorn for the first showing- that’s all just last night’s popcorn put into giant garbage bags and then reheated in the warmers in the morning. Oh yeah and remember that sticky floor in the aisle of the theater? Well what do you think would happen if you had that at your house. YES THAT’S HOW YOU GET ANTS… and cockroaches, and everything else. Plus it’s in the dark most of the time. It’s like a bug buffet once the lights go out and the movie starts.” – YouAteYourParents

7. Skip the pasta at Panera, stick to the sandwiches

“Panera- pasta; it’s all microwaved, this includes Mac and cheese. Smoothies/frozen drinks- nasty base crap that smells and it’s sticky. Cupcakes/coffee cakes- all come frozen. Best items are the real sandwhich/ salads. Real ingredients and usually fresh.” – PresidentPancake

8. Always ask for “fresh” chicken nuggets at McDonald’s

“I used to work at McDonalds. If you order, especially chicken nuggets, just ask for them fresh. Otherwise they’ve been just sitting in their container in the heat. They have a timer, but 9/10 times when that timer goes off, people just reset the timer instead of making new ones. This could go on until all the nuggets are sold.” – Ritch88

9. Steer clear of beans at Taco Johns

“Taco Johns reporting for all you midwesterners. I would steer clear of the beans, at least outside of peak hours, because they sit on the hot table for a long long time and when they dry out, just add water. Everything else is pretty solid though. Worked there a couple years back in 2007-2009 and still love going back to get my fix.” – clamslammer707

10. BBQ Sandwiches at KFC

“Worked at KFC for ~4 years. The BBQ sandwich is actually made from chicken too old and stale to give to the homeless shelters, so they soak it in BBQ sauce until it can be pulled and then they keep it on the heater for a month. I still order it through” – deleted

11. The quesarito at Chipotle. Mostly because everyone will hate you.

“It backs up the line like no other. If it’s not busy, you’re fine but PLEASE do not order a quesorito during our peak hours. Employees will hate you. The people behind you in line will hate you. Everyone will hate you. There’s nothing wrong with it health/sanitation wise, but too few people order it for our damned managers to rearrange and optimize our food line for quesorito production.” – Thedudeiscj

12. The eggs at Einstein’s

“I worked at Einstein’s bagel place which is basically fast food. Don’t order anything with eggs, they aren’t real eggs and if business is slow they could have been sitting in a container for hours after they are microwaved.” – iburninglog

13. On gas station Slurpees

“Gas station slurpee’s. The amount of mold in those machines would crush your childhood to a pulp.” – MarTank666

14. The doughnuts at Dunkin (Warning: this will break your heart)

“Currently employed at Dunkin doughnuts and it’s sad but true all the doughnuts and baked goods there come to us frozen.” – Ass_in_assasain


source: huffingtonpost

  • He’sThatGuy

    don’t ask for ‘fresh’ anything at a McDonalds unless you’re ok with spit in your food

  • CaptSensible

    Every New Yorker knows that hot dogs just improve after being immersed for days in the magical “dirty water”.

  • Shido

    Maybe not, but Tim Horton’s does.

  • Ashley

    I have worked at Wendy’s for 3 years in Ontario Canada, and I can assure you that this is what actually happens. However, the article makes it sound unsafe… we follow all the health regs. and we take the temp regularly.

  • Patrick Rhoades

    Let’s play spot the vegan. Sorry had to.

  • http://www.meatspin.com/ Sanjit

    Be nice to your food servers: I used to work at a food stand serving hotdogs, subs etc.. I used to keep dirty hotdog wieners that fell on the floor on the bottom of the machine for rude customers. Hey.. I was still in highschool at the time.. I had very little morals.

    • turd blossom

      For every action……there is an equal and opposite reaction. We shall call you….”Karma Boy”.

      • Etienne Dubois

        maybe he was delivering the bad karma that the rude customers deserved for their bad karma ?

  • Sharpy3

    Tim Hortons’s stopped the fresh doughts because owners were diluting and adding additives to make more profit! That’s what head office said!

  • peterbreis

    America is a food disaster area.

    With the exception of L.A. where they seemed to actually care about their food and their health.

    Like most things, Americans remain clueless. Things have “Always” been like that and because Americans hardly travel, they have nothing to compare it with. Sadly even when they travel they seek out the same bad food.

    I congratulated the Canadians however on actually making American food look good.

    We were joking all the time we were in the States that good food and coffee was like the legendary Pot of Gold at the end of the rainbow, always somewhere else.

  • Mae Smythe

    They are missing the salmonella, that’s true.

  • Robert Archambault

    No worries about the Tim Horton’s here in Quebec. There was a big news story about two years ago when Tim’s head office warned all the shops to ensure their donuts were not oversized. It seems a lot of the donut shops were making their donuts a bit oversized and that was costing quite a bit of extra money in supplies. After that warning went out, I did notice that the donuts were visibly smaller than they used to be. So I went back to Dunkin but there are very few left in the Montreal area, only one actually. Luckily, it’s not that far from my apartment.

  • julianenglish

    “Get a real job.” Yeah. Who do you think you are? Go get a job as a wall street trader, or a neurosurgeon or something.

    Seriously, I appreciated her advice to just order and fuck off. All you do when demanding fresh whatever IN A FAST FOOD JOINT is create problems for everyone, employees and customers alike, and still get essentially the same thing you would have gotten anyway. (Does it really make a difference if you mcnuggies were made 5 minutes ago or 2 minutes ago?)

    • Aaron W

      Um apparently you missed the point that sometimes the stuff you order isn’t only 5 minutes “fresh”. Who here has gone through a drive through at “Rush Hour” only to get home 7 minutes later and have ICE cold fries?? Yeah right, those were fresh.. Hah!!
      I’m going to order whatever I want to order because that’s my right as a paying customer. And as someone who’s worked 10-years in different areas of customer service, I can say with ABSOLUTE certainty that “Katie Luke” needs to get out of the field NOW.
      These snotty kids who don’t understand what customer service means really irk me, it doesn’t mean bending over backwards and degrading yourself and taking bull from strangers, but drop the drama when it comes to a customer making a “special request”..

      • djaqs

        I totally agree with Aaron….I would not want to go into the Wendy’s that Katie works in!!

      • shellpc

        The thing Katie also did not consider is that some people special order. Like ME because I have dietary restrictions. So I order no salt on my fries, no cheese etc. Sorry if I destroyed your day!!!

  • julianenglish

    Why eat meat? Because it tastes great. Silly question. If you don’t like it, don’t eat it.

  • RE-Tir-ee

    Well I had chilli in Wendys once; in one of those shared establishments. But the other line was tooo long so bought a Wendys chilli.
    Seemed funny tasting, seemed funny texture : looked funny when I got to the bottom of the paper bowl and found a hamburger with one bite out of the side.
    I am sure it was salvaged from somebody’s plate.

  • Brian T. Wolf

    I call shenanigans on this whole article

    • wilder125

      I don’t.. the mcdonald’s part makes sense

  • AliceWonders

    #6 I don’t know where this person was from but I worked at a movie theatre in Canada and the popcorn was always popped fresh at opening and thrown out at closing. It was the Becel (margarine) that was supposed to be the “healthier” choice to squirt on top. That stuff came already liquified, yuck.
    And in response to the last one, just fyi, Tim Hortons donuts, croissants, danishes… everything except the muffins, come frozen in big boxes.

  • VeganBullet

    Go fark yourself, hippie

  • You’re Wrong

    You can thank your meat eating ancestors for your intelligence. How does irony taste?

    • Marc

      So don’t eat meat……………and die anyway…………

  • ironhorseblues

    You really should stop watching Soylent Green so often it’s just a movie

  • Aaron Carter

    It’s fast food. Not your food.

  • Josh

    getoverYOURSELF you stupid god damn hippie! go eat the dirt outside and munch some grass. It’s a free world people can eat what they like, when they like – it’s their own money however earned to spend as they please. For a hippie you got some balls on you, if you were so ‘in your face’ to meat eater’s in Australia you would be found duck-taped to a pole with a steak jammed in your mouth.

    I hope someone gives you the hiding you deserve one day.

    • will

      I don’t know where you live in Australia but I can assure you that wouldn’t happen where I live, if that’s what people want, that’s fine. You are an embarrassment to my country ‘Duck’ (duct) tape notwithstanding..

  • eli

    Stfu lying bitch ur Pissed cuz it’s true lazy ass employees. I worked at bk for years and it’s true they might piss u off but big fucking deal just fry some new shit and serve they’re gonna have to wait anyway.

  • Kika

    I used to work at FedEx Ground and Krispy Kreme glaze gets shipped through us in dirty dusty buckets. Maybe it’s just me but I always thought it was hand made on site…. If u saw those buckets you’d understand… UGH

  • MsDavis777

    Excuse me but I’m a manager at a McDonald’s for one of the largest McDonald’s corporations in the world and I knoe for a fact that not all McDonald’s. I’ve worked at four different McDonald’s in our corp ( and one not in our corp ) and they are the cleanest and well managed places I’ve ever worked by FAR. Unless you have personally worked at a successful business like that DONT JUDGE.

    Oh and DONT order sandwiches at panera that shit is frozen too I’ve on more than one occasion gotten hair baked into my bread and told by the managers that all the bread comes to them frozen.

    • wilder125

      I’ve met a few managers who are very proud of theirs. Good for them. They run a tight ship. I’ll be more than happy to eat there.

      The only mcdonald’s I can trust in my city is on the main strip where the interstate exits at. The rest of them have had some interesting health calls due to food.

    • Laura Casey

      I’m sorry & this might seem trivial, but your comment makes absolutely no sense, at the first paragraph anyway; this is what I interpret or can understand, & please please respond to my reply, w/ any corrections. Thank you so much for your help!

      ‘I’m a manager at McDonalds for one of the largest McDonalds in the world & I know for a fact that not all McDonalds.’

      I am obviously paraphrasing above, not quoting, but I am just having the hardest time understanding you. I can tell your favorite word, is the (incorrectly) possessive form of, “McDonalds,” & you don’t understand how/when to use a period (or other punctuation, for that matter), but I’m trying to figure out why, Wilder125, enjoyed your comment so much.

      Thank you bunches, yo!

  • MsDavis777

    As a current manager and one for four years working seven days a week and 10 he days I r more I mostly agree with you not all stores have that problem our ice machine doesn’t make the ice that goes into drinks our beverage bar makes it own ice and in drive thru we have an a.b.s. an automated beverage server which makes its own ice which are all cleaned twice a month. Every corp/private owner has their own rules and regulations along with their state regulations.

  • Antony Clements

    It’s not silly at all, animal protiens do more for brain and body development than plant protiens. In fact meat, particularly pork, is the only food stuff that contains all 8 amino acids that, through biosynthesis, produce 75% of the micro nutrients the human body needs to operate. This is why vegetarians tend to either be stick figures due to the lack of muscle building protiens, or are obese from having to eat 3 times as much to try and stay healthy. Don’t believe me, then go ask a molecular biologist that specialises in micro nutrients.

  • Antony Clements

    Why eat meat? Because a few ounces of meat have more protien than entire dinner plate of vegetation. Not just protiens, but the CORRECT protiens used to keep your body in semi-working order. The minerals needed to keep your body functioning comes from vegetation. The vitamins needed for the body to function properly are produced from the combination of plant and animal protiens. In short, if you only eat one or the other, or if you eat an incorrect balance of the combination, you’re damaging your body.

    • foxtrot uniform

      there is actually many other ways that are safer and healthier then eating steroid injected cattle meat to get the vitamins and minerals your body needs. you can read studies that show countries that eat red meat regularly in their diet with a higher percentage of heart disease and other ailments then countries that eat very little of it.

      • Antony Clements

        That is assuming the cattle ranch uses steroids. The natural grain fed beef farming community is getting larger and more productive by the day purely because people do not want artificially raised cattle.

        You’ll also note that there are more sources of red meat than cattle. Pork for example, is a red meat, and lean pork is a recommended food item in many countries. In some countries lean pork even has the seal of approval by heart foundations.
        You’ll also note that I did not specifically mention red meat. White meat such as fish will also contain animal proteins needed for brain and body development as well as omega acids which help control HDL and LDL cholesterol levels and its biosynthesis into various steroidal hormones that are naturally found in the body, as well as bile, and is also used in the biosynthesis of vitamin D amongst other things. Cholesterol is only found in animal cells and only becomes an issue when the levels of LDL and HDL are out of balance.

        Your comment also does not negate my point that the body needs both animal and plant proteins as well as minerals that are only provided by eating plant materials. If you limit yourself to one or the other you are damaging your body.

        • Chris Huynh

          I appreciate you sharing your knowledge with the rest of us in a very objective and scientific manner, it’s rare that I see someone argue without attempting personal attacks on the previous commenter. I created my account just to tell you this.

        • Maximus Decimus Meridius

          I have not touched red meat or ate anything from a BBQ (not including grilled vegetables). I limit myself to fish and chicken and usually canned fish once a week. This includes tuna and salmon. Whereas red meat turns me off I choose meat such as pork.

      • Marc

        But they still eat it????………yes they do……..

  • will

    I just can’t convince my dog to become a vegetarian, I’ve tried it and like it but don’t particularly practice it…I don’t eat takeaway food at all..

  • John Brancato

    I am a vegetarian by proxy. Cows eat grass and the like. I eat cows.

  • Tamara

    I work at McDonald’s in Australia. And I can say that in all three restaurants that I have worked in were maintaned at a very good standard. Quality control was really good. And all the machines were routinely cleaned and maintained. However all three stores were under the same licensee and therefore was required to be at the same standard. But I am aware that not all the stores are quite as strict. It really depends on the management. But I don’t think people should judge all the other stores or the brand name based on the state of as store that is poorly maintained. McDonald’s actually does have very high standards and some stores do actually go through a lot of trouble to maintain these standards and it’s not fair to be judged as such.

  • Musikonica

    Love just how offended you got that you had to try and insult her workplace.

  • Musikonica

    How fresh do you expect frozen “meat” patties, however?

  • Marc


  • Marc

    And you are an expert in what???????????

  • Marc

    Are you the skinny shriveled up pretzel……….or the grossly obese overachiever at the dinner table??????


    oh crap I order chili at Wendys all the time o_o

  • djaqs

    I would be happy with hot food when I order it. :)

  • Steven P Chiolan

    When eating at any restaurant, don’t eat anything, like bread, that’s served on a wooden plate like some steakhouses do. They are hardly ever cleaned, just wiped off after being bussed off a table, then bread is put on it and served to you.

  • jjmin

    While working maccas in aus I had the close shift which was clean all the things
    The only unsafe things would be ppe… many times had oil splash me while manually cleaning the fryers each night
    Or changing oil basically each hour
    How bout that made when ordered idea? ? We didn’t assemble anything until payed for
    And fries could only stay 7 mins in heater
    Only thing that sat in the hlz was choc topping

  • Maxundmoritz Hautala

    I got sick 1.5 hours after eating a chicken sandwich at Wendy’s on rt46 in NJ. If you get a digestion problem look at a clock and think back 1.5 hours. If you ate something at that time you were food poisoned. Wendy’s may have been the main cause or maybe not. Anyway I had an operation and wore a colostomy bag. The good part was the surgeon took 50 lbs off which stayed off.

  • AU

    The Dunkin’ Dounts one is not really a surprise. All donut places do this, even Tim Horton’s. Everything come in frozen, even the eggs for the breakfast sandwiches.

  • https://twitter.com/markjschilling freshacconci

    This made me laugh, and you are, of course, correct. Cooking it yourself is cheaper too.

  • PittieLove

    Seems like you got fired from Timmy’s and now you’re looking for vengeance.

  • Renminou

    Our local Couche-Tard down the street always keep their “Sloche” machines clean – saw them getting cleaned just the other day, and they shut them down in the winter

  • Ideation20

    We don’t need no regulation.

    Dairy, sea food,eggs, sauces. We are lucky more people aren’t in emergency. Maybe they will go now with insurance. But we do not report most poisoning. When we do they roll out the $300 an hour lawyers. We just quit them and tell our friends. Still never knowing

  • wilder125

    Isn’t it true that the self-clean parts necessary for it to do the job of self-cleaning, need maintenance too?

  • wilder125

    Good for you. I’ll finally be able to order one if I go to a Canadian McDonald’s.

    Around here, some McDonalds restaurants don’t know how to call for a plumber due to the handicapped toilet being unable to flush at all. Not stopped up. It just won’t run the water through.

    Do they still clean the tea containers the same way they did in the 90s? Most employees don’t know how to rinse out what they used to clean long enough, so the tea is more disgusting than usual. Or they didn’t when i worked at one.

    The cleanest McDonald’s has still wound up with called in maintenance to fix one of the fry drop vats (whatever the true name is. It’s been years.) finding a dozen or more dead mice behind them. (My experience at the one I worked at.

    Slow days were fun though. It’s a hot day outside and slow one when the 2 customers that showed up in 5 hours are nodding their heads over their cheeseburgers. Only to jerk awake and join all of us in watching with morbid fascination, a mouse run around inside the ceiling light fixture it fell into.

    Removing it required calling someone in from outside. And we were bored. It was 1 more hour before another customer came in. 1 hour of watching the thing run back and forth.

  • wilder125

    Does this mean I need to hook up a stove in the backseat of my toyota Corolla so I can stop off at random exits to buy meat from grocery stores? Dude, that’s hardcore

  • wilder125

    Dang, you spelled it correctly. I could have suggested that you call their families to come pick dear Auntie up.

  • John12345678910

    70 percent of the grain grown goes to animal feed. If we ate less meat we would have MASSIVE amounts of land available for veggies

  • Cheryl

    No Regular Person! Vegans are NOT stupid! It is a known fact vegans do not have the dietary diseases that heavy meat eaters get, so get your facts straight!

  • J.

    actually, protein is better acquired through other mediums such as nuts and broccoli.

    Youve been brainwashed by the corporate meat industry, much like how people were brainwashed to rip up train tracks in favour of highways, or how lose we were to using DC instead of AC electrical current, or how the FDA denies treatment of people using neopeptoids.

    Never underestimate how much really rich people wish to ignore fact and purchase stupidity.

    • Patrick Bruneau

      and Beta was better quality than VHS

  • spydier

    I worked at arby’s for a number of years one thing never ever order especiallyically after day one is the arbyq it’s horrible left in the crock pot for days

  • shellpc

    FYI. Canadian Food Inspection Agency makes sure it is REAL meat. There is NO weird things added to the hamburger. It is pure ground beef and seasoning. They do not even add fillers like bread crumbs. And the grilled chicken breast is just that! No mystery slime or anything else.

  • http://deemable.com/author/rayhollister/ Ray Hollister

    I call bull s#!+ on the Dunkin Donuts one. I used to work there in the 90s, and I run a computer repair service now, and two of my clients run Dunkin Donuts stores. I am in a Dunkin once every two to three weeks. I’ve been there when it’s “time to make the donuts.” They have always been made fresh every morning, and they usually have to make another batch in the afternoon at the 24 hour stores. The frozen line is bull. Even Hess/Speedway locations get a fresh batch every morning.

  • grow up.

    There are actually people in this world who are immunosuppressive (look it up) and if they don’t get fresh food, it can make them really sick. They are more susceptible to illness and can get food poisoning much easier than the average person. So if you want your work place to be sued because they ignored the request of a paying customer and gave them older food that made them sick, keep telling people that. Please take your ignorance elsewhere. Not everyone is being selfish, they are actually doing what doctors have told them to do so that they don’t get sick and die (because yes, illnesses that the average person can get over in a few days, they can die from).

    • baddad

      If one is that sensitive to need fresh food for survival, then why are they eating in any establishment that has a heat lamp.

  • BeansNRice

    Water is free and unlimited thanks to natures water cycle.

  • Scott Plumer

    I think the take-away here is don’t eat fast food.

  • Jefferson Daly

    I’ve read two articles from dailyhealthpost and haven’t found one fact written in them. This article sounds made up to me. In no way am i saying fast food is healthy but taking comments from ex fast food workers working at a single store and painting the rest with a broad brush is misleading. Not to mention the screen names I’m sure these people are go to sources at cnn lol. The other article i read told me if i drink coke i am probably diabetic well I’m 36 I drink coke and I am not even close to being diabetic. Find a new theory on diabetes please. Quit blaming one thing or another and start realizing genetics, poor eating habits, and lack of activity are the culprit not a coke. A can or bottle coke doesn’t decide to be consumed we do.

  • baddad

    You are wrong. The poultry industry has built breaking plants. Their utopia is for the world to buy a dozen eggs like you do milk. It makes shipping much less expensive. 12 years in the industry

  • kritikosman

    Fix your own food and eat at home–for starters.

  • Technus

    The Wendy’s Chili is absolutely true! I had a friend who quit because she told me the exact same thing and she didn’t feel comfortable selling old and moldy food to customers. That’s right, moldy! They didn’t care if it got green or if it sat out for days, they just put it in the chili anyway. I remember when I was little, their chili was really good, it was the only thing I actually liked on their menu. Then I noticed it tasted like crap when I got older.. that must have been when they changed their policy to use old, dry, moldy hamburger meat..

  • Patrick Bruneau

    i would say to each is own. And there is nothing wrong at working at Mcdonalds. i worked there in high school and it gave me good work ethics, it was very regulated and nothing weird ever happened.

    Most are urban legends or one time event and thanks to the internet, the worst reference tool ever, things get exagerated and blow out of proportions.

    Sure it’s fast food and it’s not the healthiest food around but it is just meat bread veggies and ketchup. we ( mostly ) all eat that at home already.

    As for being a meat eater myself, i respect people for that they do, it is not my business or any other but their own.

    You can give your opinion or point across about why YOU are a vegetarian but insulting others and whatnot is not very cool.

    And that goes for people who are calling you names.

  • Patrick Bruneau

    someone is stuck in a 90’s 2livecrew song lol